Shipping and Returns

Shipping Costs

Shipping costs will vary depending on weight and volume of the acquired products as well as on the final destination.

The calculation of the final price is automatically generated by a program based on the current tariffs according to Correos España.

All shipping costs can be checked by selecting the destination country:

Afghanistan Aland Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Ascension Austria Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Antarctic Territory British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China, People's Republic of China, Republic of (Taiwan) Christmas Island Clipperton Island Cocos (Keeling) Islands Colombia Comoros Congo, Democratic Republic of the (Congo ? Kinshasa) Congo, Republic of the (Congo ? Brazzaville) Cook Islands Coral Sea Islands Costa Rica Cote d'Ivoire (Ivory Coast) Croatia Cuba Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Islas Malvinas) Faroe Islands Fiji Finland France French Guiana French Southern and Antarctic Lands Gabon Gambia, The Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of (North Korea) Korea, Republic of (South Korea) Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Nagorno-Karabakh Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Cyprus Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territories (Gaza Strip and West Bank) Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Islands Poland Portugal Pridnestrovie (Transnistria) Puerto Rico Qatar Reunion Romania Russia Rwanda Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somaliland South Africa South Georgia and the South Sandwich Islands South Ossetia Spain Sri Lanka Sudan Suriname Svalbard Swaziland Sweden Switzerland Syria Tajikistan Tanzania Thailand Timor-Leste (East Timor) Togo Tokelau Tonga Trinidad and Tobago Tristan da Cunha Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wake Island Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe

DELIVERY TIME

Products will be shipped in less than 48 hours since they were processed. We can offer this service because most of our products are currently in stock so that you do not have to wait. Delivery time will vary depending on the postal service in your area. We can offer you an approximation:

• Inside Spain: 2-5 days
• Europe: 3-7 days
• America: 5-12 days
• Rest: 7-15 days

RETURNS

Oour main guarantee is the total satisfaction of our clients. Therefore, if the product does not cope with your expectancies or there has been an error, you have 5 days to return it. Under these circumstances, venair will reimburse the total amount of the purchase except the shipping costs. I

Attention. Returns will not be accepted once the product is in transit. If the product is cancelled, Venair will charge 10% of the total cost.

If the product does not arrive in perfect condition or it is has been an error, the client has the right to ask for a reimbursement of the total amount including the shipping costs or we send the product again completely free once the product has been received in our plant and the problem has been checked. If the product has been damaged during the shipment, the client should contact venair in the following 48 hours after its arrival. Under these circumstances, Venair will contact the shipping company to substitute the damaged product for a new one with no additional cost. If you want to send back to Venair a product, please contact us previously withthe following information:

• Name and e-mail adress used during the purchase.
• Number and date of the pruchase.
• Purchased products, including price.
• Reasons for return

Once analyzed your petition, we'll send you the necessary instructions to complete the return via e-mail.