CUSTOMER SERVICE REPRESENTATIVE

at Venair Inc Miami, Miami Gardens, Florida

Overview:

Venair is a multinational leading company in manufacturing, designing and distributing silicone hoses and flexible silicone pieces for multiple industrial sectors such as food and beverage, cosmetics, pharmaceutical and biotechnology. Venair employs more than 300 people with 32 sales offices around the world and three manufacturing sites in Spain, Vietnam and Romania

We currently have an opportunity to join the Venair team as an Customer Service Representative for our sales branch in Miami Gardens (Florida).

What do we offer?

  • The possibility to work in a global team
  • Competitive salary
  • 10 vacation paid days per year
  • Permanent full – time position
  • Medical insurance after 2 months working in Venair

Responsibilities:

  • Process purchase orders from customers
  • Develop and maintain long-term customer relationships
  • Coordinate and process post-sales inquiries from customers
  • Provide customer with transactional information (delivery, terms, logistics, etc.)
  • Deal directly with corporate headquarters in Spain in order to manage shipments, problems, delivery times, prices, etc.
  • Communicate with Inside and Outside sales team to maximise customer experience
  • Other duties and administrative tasks as assigned

Qualifications:

  • Background: commerce, operations planning, customer/user experience, business administration, economics, customer service or similar roles
  • Fully authorized and permitted to work in the United States
  • Highly organized and process oriented
  • Highly developed communication skills
  • Fluency in English language, addional fluency in Spanish language highly preferred
  • Experience in office administration: 1-2 years required

Tell us who you are

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