CUSTOMER SERVICE REPRESENTATIVE

at Venair Inc Miami, Miami Gardens, Florida

Overview:

Venair is a global manufacturer of silicone hoses and flexible silicone shapes primarily used in Food, Pharmaceutical, Biotechnology, Cosmetic and Industrial process equipments. The company is ISO 9001, ISO TS 16949, ISO 14001 and EMAS certified, among others.

We provide innovative custom solutions according to our customers' requirements. The Group was established in 1986. Nowadays Venair has 28 sales branches distributed in Europe, Africa, Asia and America, 3 manufacturing centres and employs more than 300 people around the world.

Nowadays, we are looking for a Customer Service Representative for the Sales branch in Miami Gardens, Florida.

What do we offer?

  • Full time job
  • Fixed based salary + quarterly bonus
  • 4 time off days per year
  • Medical insurance
  • The opportunity to work in an international environment

Responsibilities:

  • Prepare and process sales quotations
  • Develop and maintain long-term customer relationships
  • Prospecting and cold calling to the potential costumers
  • Perform business generation activities in conjunction with Outside Sales Representatives
  • Give sales administration support to the Outside Sales Representatives
  • Utilitze the firm's CRM and the ERP systems to maximise efficiency and effectiveness
  • Other sales and administrative tasks as assigned

Qualifications:

  • Background: commerce, customer/ user experience, business administration, economics, prospecting, customer service or similar roles
  • Fully authorized and permitted to work in the United States
  • Highly organized and process oriented
  • Highly developed communication skills
  • Experience in customer support/ customer experience: 1-2 years required

Tell us who you are

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